What Our Clients Say
Real feedback from organisations we've had the privilege to work with on their international business journeys.
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Feedback from organisations across different industries who have worked with Latitude Consulting.
Jennifer Lam
CFO, Precision Engineering Ltd
"Latitude helped us assess three potential markets for expansion. What I appreciated most was their honesty about the challenges we'd face, not just the opportunities. Their market analysis gave us confidence to proceed with Vietnam while postponing Indonesia until we're better prepared."
15 January 2025
Kevin Wong
Managing Director, Pacific Logistics Group
"We engaged Latitude for their Global Operations Review after acquiring a Thai company. Their assessment identified coordination gaps we hadn't noticed and gave us a practical roadmap for integration. The consultants were genuinely engaged with our situation rather than applying a generic playbook."
8 January 2025
Angela Cheung
HR Director, Harmony Financial Services
"The Cross-Cultural Management consultation was valuable for our team working with colleagues in Singapore and Sydney. Some recommendations took longer to implement than expected, but the cultural frameworks they provided have become part of how we think about cross-border collaboration."
22 December 2024
Thomas Ho
Founder, Innova Tech Solutions
"As a smaller company, I was concerned that consultants might not understand our resource constraints. Latitude's team clearly considered what was realistic for a company our size. The expansion advisory gave us a phased approach that matched our actual capacity to execute."
3 January 2025
Michelle Lee
COO, Summit Manufacturing
"We've worked with Latitude twice now – first for international expansion advisory, then for operations review as our regional footprint grew. Consistent quality both times. They remember our history and build on previous work, which saves time and money."
10 January 2025
Peter Ng
CEO, Dragon Trade Company
"What stood out was how they handled a situation where their analysis suggested we should delay our planned expansion. Many consultants might have just told us what we wanted to hear. Their honest assessment probably saved us from a costly mistake."
28 December 2024
Client Success Stories
Detailed examples of how our consulting work has supported client objectives.
The Challenge
A Hong Kong-based electronics distributor wanted to expand into Southeast Asian markets but was uncertain about which countries to prioritise and how to enter them given limited resources for international investment.
Our Solution
We conducted market assessments for four target countries, analysing competitive dynamics, regulatory requirements, and partnership opportunities. Our analysis recommended a phased approach, starting with Malaysia through a distribution partnership, followed by Thailand direct entry in year two.
The Results
The client successfully established Malaysian distribution within six months of engagement completion. Revenue from the new market reached 15% of total company sales within 18 months. The phased approach allowed them to learn and build capability before the larger Thailand commitment.
"The market research was thorough, but what really helped was their guidance on entry mode selection. The partnership approach they recommended worked well for our situation."
— Regional Director, Electronics Distribution Company
The Challenge
A professional services firm with offices in Hong Kong, Shanghai, and Singapore struggled with inconsistent client service quality and poor knowledge sharing between locations. Teams operated in silos despite serving similar clients regionally.
Our Solution
Our Global Operations Review examined workflows, governance mechanisms, and communication patterns across locations. We identified specific coordination breakdowns and recommended restructured regional teams, shared knowledge systems, and clearer escalation protocols.
The Results
Client implemented key recommendations over nine months. Internal surveys showed improved cross-office collaboration scores. More importantly, two major regional clients specifically mentioned improved service consistency in their annual reviews.
"The operations review identified issues we'd suspected but hadn't clearly diagnosed. Having external validation made it easier to secure management buy-in for changes."
— Managing Partner, Professional Services Firm
The Challenge
A family-owned trading company was preparing to partner with a Japanese manufacturer for Greater China distribution. The founders were experienced traders but unfamiliar with Japanese business culture and communication expectations.
Our Solution
Through our Cross-Cultural Management consultation, we assessed the cultural dynamics at play and provided targeted guidance on communication styles, decision-making expectations, and relationship-building practices relevant to Japanese business partnerships.
The Results
Partnership negotiations concluded successfully. The client reported feeling more confident in meetings and better able to interpret their Japanese partners' communication style. The relationship has expanded to additional product lines over the past year.
"We went in knowing we needed cultural guidance but weren't sure what that would look like. The practical tips on meeting conduct and communication timing were immediately useful."
— Director, Trading Company
By the Numbers
Key metrics reflecting our consulting practice.
Years of Service
Clients Served
Average Rating
Repeat Engagements
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Address
Suite 905, 9/F, Kowloon Commerce Centre, Kwai Chung, HK
Hours
Mon–Fri: 9:00 AM – 6:00 PM
Sat: 9:00 AM – 1:00 PM
Professional Credentials
Affiliations and credentials that reflect our commitment to professional standards.
Hong Kong Management Association
Corporate Member since 2018
Certified Management Consultants
Senior consultants hold CMC certification
Professional Indemnity Insurance
Full professional liability coverage
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